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How to contact support

Updated July 22, 2026

The Help form open over the dashboard

If something isn't working as expected, the fastest first step is to search here in the Help Center: many questions already have an answer. If you still need help, reach out to us directly.

Open the support form

The Help button is at the bottom of the sidebar. Tapping it opens a short form to tell us what's going on.

  1. Pick the type of message

    A bug report, an idea or suggestion, or a question.

  2. Write a subject

    A one-line summary of what you need.

  3. Describe the details

    Tell us what you did, what you expected to happen, and what happened instead.

What to include so we can help fast

  • What you were doing and which section you were in.
  • What you expected to happen and what you saw instead.
  • The exact text of any error message you saw.

We reply by email to your account's address, so make sure it's the right one.

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Reach us from the app via the Help button at the bottom of the menu and we'll reply by email.

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