Troubleshooting
Quick answers when something doesn't look right, and how to reach us.
- Why my data doesn't update instantlyContentScout refreshes each section on its own cadence, not in real time. Here's each frequency and what to do if something takes longer than expected.
- Why a section shows up emptyIf a section shows nothing, it's almost always because a profile detail is missing or the analysis is still generating. Here are the most common cases.
- How to contact supportDidn't find your answer here? Reach out from the Help button in the sidebar and we'll get back to you by email.